Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 15,511

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Christine Meade

I am thankful to have Pet's Best…

I am thankful to have Pet's Best insurance. I insured 3 dogs who had multiple surgeries for joint issues. Pet's Best paid quickly the 80% and it saved me from running out of my retirement money. The 3 dogs had the same Mom & Dad and I am sure their issues were genetic. Two have passed away, but I still have my sweet boy. He recently had FHO surgery and was recently diagnosed with Cushing's Disease. Pet's Best continues to help me with his medical needs.
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5

out of 5

VETERINARIAN: VCA Mesa Animal Hospital

POSTED: | BY: Jamed

Pets Bests Came Through for Us

Earlier this year, our dog was diagnosed with a torn CCL, requiring surgery. Our vet provided us with a detailed proposed cost. The surgery went great. The preop, surgery and post op costs were all covered by Pets Bests. Our 4 claims were approved quickly and the funds received almost as quickly.
5

out of 5

POSTED: | BY: Tom Wentworth

PetsBest was a lifesaver for a recent…

PetsBest was a lifesaver for a recent unexpected illness for one of our pups, which required an overnight at the ER. Knowing we had PetsBest support allowed us act quickly and make sure our pup got the care he needed to bounce back quickly. Our claim was reviewed promptly and fairly. Very glad we are with PetsBest to support our family.
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5

out of 5

POSTED: | BY: Hl

CCL tears

My dog has been uber expensive due to CCL tears and you have been there as advertised. Could not feel more supported and secure knowing I can make the right choices for my pup.
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5

out of 5

POSTED: | BY: Jill Carson

Claim submission is quick and easy

Claim submission is quick and easy. The turn around time is within days.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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