Fetch | Pet Insurance Review

Good return fast work

My claims were reviewed for my 3 year old cat's costly urgent care vet visits and reimbursed within 2 weeks of submitting our claims. I'm so happy to be able to pursue diagnostics and treatment that I might not otherwise be able to. My cats are like my children and without fetch I would either have had to pick and choose between treatments and diagnostics. Instead we were able to perform all recommended tests and I was reimbursed for a little more than $1,000 (minus the $250 deductible).

Amanda was very helpful explaining to me the difference between the the insurance plans. It was a pleasure speaking with her. Amanda answered all my questions completely with much understanding. Thank you for your help.

Joshua Sabado was very helpful and addressed all my concerns.

Terrible experience from start to finish. I was given a heavy sales pitch from a rep at the humane society. I was exhausted and had decision fatigue from being there for hours, but one of his big talking points was that I have nothing to lose and had around a month to cancel and not be charged. Two weeks later I tried to cancel it. The app isn’t not very user friendly or functional, they make you call to cancel. Again, they hit me with hard sales pitches and told me to just keep it the additional two weeks and that I could cancel at any time. So I did. They never mentioned the loophole that if you submit a claim, even if the claim is denied, that this option is now void. A week later I had to take my cat to the emergency vet. They covered absolutely nothing and didn’t even apply the $450 towards my deductible. What a scam! I had Spot pet insurance before them and they are amazing. Never any issues and their app is more user friendly and functional. Claims are quicker too.