Fetch | Pet Insurance Review

Unable to connect with a human when in need of claim result consultation. Last two claims were both several hundred dollars and only received $5 and $10 respectively as reimbursements for Sheka and Blue (cats). My wife is Theresa Quinones 408-307-2080 owns the account and I pay the premiums. We very much NEED understandable explanation as to why these claims are resulting in this manner. I am very disturbed with this experience so far and would like to discuss before I submit my experiences to trustpilot, yelp, etc. Please dont force me to execute as I am VERY good at it. My wife deserves a human support to help her understand why you are NOT properly handling our coverage.

The 2 ladies, Alia and Amanda that helped me, were extra kind and friendly and really wanted to please me with my issue. I was very satisfied with the excellent customer service. Alia and Amanda are super troopers, good job ladies, you made me smile. 😁Thank you! I give them both 5 stars Alia and Amanda!!!!!🌟 🌟🌟🌟🌟🤩 ✨️ 🙌 💖 Brenda Lyons-Las Vegas, Nevada

Be Aware! We have had Fetch insurance for a year now, and we just received our renewal notice with a 55% increase. After doing some research, I discovered that pet insurance companies often trap you once you join because you cannot switch to a different company if your dog has preexisting issues. Since our dog has developed allergies, we are now forced to either pay the 55% increase or lose coverage entirely. I truly believe they lowball the rate for the first year and trap you from that point on. Please make sure you ask all the right questions before getting insurance with this company.

Easy to submit claim, prompt acknowledgement, & payment made promptly. Thanks.

We have had Fetch insurance for a year now, and we just received our renewal notice with a 55% increase. After doing some research, I discovered that pet insurance companies often trap you once you join because you cannot switch to a different company if your dog has preexisting issues. Since our dog has developed allergies, we are now forced to either pay the 55% increase or lose coverage entirely. I truly believe they lowball the rate for the first year and trap you from that point on. Please make sure you ask all the right questions before getting insurance with this company.