Sonnet | Pet Insurance Review

this was an awful experience start to finish. I did not purchase with them. tried to apply for auto in AB and you cannot talk to a person. they make you fill out a very complex form, that doesn't even allow some fields to be completed. then I get a canned response saying form was missing things but not what specifically. I tried to chat to a real person and it was a giant waste of time. I persisted because I was told by someone that their rates were wayyy cheaper than competitors and now I know why. they keep saying it's 3-7 business days to give a quote once form is accepted. That's ridiculous as their competitors can give me a quote, multiple quotes, from different vendors, instantaneously while I'm on the phone with them.

No hassles!! Super easy process. Great coverage for a fair price when compared to local companies.

I keep getting 4 identical emails everytime I receive an email from Sonnet. Not sure why this is happening. Also, I need to add some information under Mortgage Info, but everytime I click on it, it says that Sonnet is making changes to my policy right now.

Have been waiting for a call from adjuster Robert Gori for 2 weeks now despite multiple phone calls, voicemails, emails, and 3 ‘escalations’ to supervisors who never call back. Was told one time that Robert is on leave, then told that he has actually no longer with the company and then the last one told me she saw him 5 minutes ago. What a scam of a company. Stay away at all costs. Unbelievable that they are allowed to be in business

My policy was cut off due to an employee error. They gave me the wrong amount to pay and my policy was cut off. The last person I spoke with said my file was being escalated and that I would hear from someone within 24-48 hours. I waited a week to no avail. I then got a new policy and here we are. I’m not happy that I still have yet to hear from someone or have some form of compensation for all the problems the employee caused me. My car was almost repossessed. I’ve had to pay people to drive me around. I’m so completely broke from all the repercussions I’ve had to pay for by my policy being canceled. This has been a nightmare.