3
out of 5
POSTED: | BY: K H
Happy with my quote price, but they did not take the fund when they requested
I was happy with my car insurance quote. I even enjoyed the customer service what I did not enjoy was sonnett not taking the payment when it was due. First saying that my payment way declined, which is impossible as i had and have the fund in my account. I was emailed to rectify in 3days, so i quickly changed my debit visa to my direct withdraw from my accoun. I have yet to have the funds taken from my account, and am disappointed in this delay as i have the funds awaiting in my account.
I understand mistakes happen, buy would prefer if this does not happen next month.
Thank you. Appreciate your service of insurance
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