Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company
1
out of 5
POSTED:
| BY: Scott Noonan
Would give 0 stars if i could
Was rear ended in feb 2020, sonnet stole my car and held it ransom with a putiful payout offer and told me if i want my car back i need to cancel my claim and pay thousands, took my rental back after 11 days(says 30 day im my policy), customer service is virtually non existent. they dont care about you or your car, would give 0 stars if i could!
My car was stolen last year June of 2022 at my driveway. Unfortunatelly, my car has been found after 4 days, and then my problem started with the claim department of the company. It is very hard to communicate with the person handling my case, because they are not answering the call and they aren't replying back when you leave a message. I found out almost 2 months that nobody is handling my case. They assigned another person to resolve the issue but she told me to return my rental car they provided because according to her it was long overdue. It is not my fault that my car got stolen. Now I ended up paying my car monthly payments, paying the car insurance which they have increased $70 more, it is building up frustration because my car is still at the shop waiting for parts. I have no car to use to go to work and I got no support from Sonnet team.
Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company
