Sonnet | Pet Insurance Review

Very responsive and quick for an online insurance company. Doing this is way better than going in person to deal with insurance.

my experience with sonnet is always positive. they help me with every aspect of my insurance. the operators are extremely helpful and put my mind at ease.

Everything

After receiving an email about my policy being changed, and my monthly payments increasing by a significant amount, I was pretty upset. I contacted Sonnet immediately and spoke to Tamana via chat. She was very kind, helpful and understood my frustration. She explained what happened and offered different options to help lower my monthly payments. With these changes I was able to lower my rate back down to a significantly lower amount, closer to my original quote. I was pleasantly surprised with how quickly and effectively my concerns were dealt with. I think Sonnet would benefit from letting their customers know ahead of time of possible changes instead of sending an email after-the-fact, but overall I am happy with the outcome.

Fast service and affordable rates.