Sonnet | Pet Insurance Review

Called Sonnet, got through the menu quickly to a live agent who stayed on the phone with me while I got my credit card info updated online. Very personable!

Extremely helpful and went above and beyond to find a solution to my questions every time. I’m a satisfied customer and highly recommend!

I spoke with Jocelyn. My customer service rep for Sonnet and I highly regret her for doing what is asked of her without any hesitation she is so very kind and pleasant. Her mannerism is unspoken. She is one special lady.

I used the chat app with Sonnet and it was awesome, fast friendly service and got the information on my payments that I needed. Always easy to use the chat. When you call in advisors are always friendly and happy to help. Keep up the great work!

I wanted make some changes in my auto coverage.But I want add collision and remove home insurance but call representative was not able to give me exact amount for both as I have combined discount.Also, I didn't like refund policy that I have pay x amount of yearly premium when I have just started the policy a week ago.Again just want cancel home insurance not auto. Moreover I have enrolled for sonnet shift I problem I have had with it is mobile use calculation is not fair as if iam driving and my friend want change songs or any thing from my phone it counts it as mobile use which is unfair.