MetLife | Pet Insurance Review

The quick response

Great response to claims

The site was easy to use and the chat option is very useful.

I have been trying to call or message or email in regard to if neutering is covered under my plan for a number of months, but your services tell me nonsensical things like. Email us here and I never get a response or, your chat feature is down, or your call hours are those that I am expected to be at work. I also got your app needs update click here that didn’t work. So. Being unable to contact the company to ask questions or check coverage which is the only reason I use your service seems like a big customer service fail on your part, I very much feel most large companies are failing due to poor and lack of communication between people who do the work and the ceos who have no idea what reality is like for most of us. Disappointing. I should have asked ai to do this for me, would be more meaningful than the communication I’m able to get with your company.

Super easy. Super fast.