5
out of 5
POSTED: | BY: Daniel Rodriguez
Peace of mind
The site was easy to use and the chat option is very useful.
Read more on Trustpilot
4.7
out of 5
Number of reviews 11,560
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
2
out of 5
POSTED: | BY: customer
No customer service
I have been trying to call or message or email in regard to if neutering is covered under my plan for a number of months, but your services tell me nonsensical things like. Email us here and I never get a response or, your chat feature is down, or your call hours are those that I am expected to be at work. I also got your app needs update click here that didn’t work. So. Being unable to contact the company to ask questions or check coverage which is the only reason I use your service seems like a big customer service fail on your part, I very much feel most large companies are failing due to poor and lack of communication between people who do the work and the ceos who have no idea what reality is like for most of us. Disappointing. I should have asked ai to do this for me, would be more meaningful than the communication I’m able to get with your company.
5
out of 5
5
out of 5
POSTED: | BY: Richard Esper
Submitting a claim
I submitted a claim for processing and received an email saying the claim was received and was being processed. Within two days, I received another email saying how much money we would be received via Zelle and we did! It was so easy, direct and uncomplicated and I would recommend MetLife Pet Insurance to friends and family members. Thank you, MetLife!
5
out of 5
POSTED: | BY: customerJoyce Jones
MetLife Pet Insurance
MetLife Pet Insurance, has been very quick to address my pets injury and has sent the money very fast.
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!