MetLife | Pet Insurance Review

Easy process

The process of submitting a claim is seamless. The staff is always courteous and fully supportive. The claim is always evaluated and reimbursed as stated in the policy, no hidden surprises. We are very pleased with MetLife ‘s pet insurance program. We unconditionally recommend it to our friends whenever the topic comes up.

Terrible. They lie to you about what’s covered and pick and choose when they want to reimburse you for things. I have a plan that includes routine wellness but a routine teeth cleaning apparently isn’t covered even though I’ve gotten partially reimbursed for teeth cleanings in the past. I understand if an extraction isn’t covered but how is NOTHING from the whole teeth cleaning covered at all? Their answer for anything not covered is that it’s a preexisting condition. So my vet recommends a yearly teeth cleaning when my dog has mild tartar buildup, so I get his teeth cleaned but no it’s not covered because he has periodontal disease? Well why was I reimbursed for a dental in the past? Just not consistent and feels like a scam. The only reason I have this insurance is that I was led to believe it covers instances like this. Apparently it doesn’t. Honestly it’s cheaper to just pay out of pocket and not have insurance at all at this point.

Very helpful. Love the service!

So far so good it seems like it covers everything easy to sign up