All Pets Veterinary Center

Madison Meeks

All Pets was there for me during the time I needed them most. My rabbit was very sick and his regular vet was booked. I was in a panic trying to get help for him as issues in rabbits progress quickly. They offered an appointment in 20 minutes despite me being a new client, and at that point every minute counted for my little bun. It ended up being time to say goodbye, but the staff did everything they could to keep him and me as comfortable as possible. They were attentive, kind, and communicative and gave me as much time as I needed. They truly listened and cared for me and my baby. Speaking from the perspective of not only a pet parent but someone in the vet field, I am forever thankful for the team and Dr. Shacklette. You made saying goodbye a little easier. ❤️

Apr 26, 2026

Whitney Nugent

Can’t recommend this place enough. I recently moved here and found this place online. I had to take my bunny in bc her eyes were messed up. Dr. Jewel knew exactly what was going on and helped me through the process of putting my bunny down. They provided a comfortable room during her passing. For such a devastating moment in my life she was so thoughtful and caring. I know for a fact if I went anywhere else I wouldn’t have had such a lovely experience during such a hard time. I can’t thank her enough. I’m so happy I found a vet in Louisville to take all of my pets to. I know that they will be in good hands!!

Apr 21, 2026

Sarah Starr

We’ve brought our rabbit here before and have always had great experiences but I think it’s important to let others know about our most recent experience. We called during office hours multiple times with no answer, left voicemails. Our rabbit ended up passing away and we don’t know why. The office still has not contacted us after a week. I would not bring another animal here due to the lack of communication we are now experiencing from this office. Reply: This is not a fake review. We visited this office in 2024 for our rabbit. I never received the texts about the closures and think it highly disrespectful to imply I am a fake reviewer because I wanted other pet owners to know how this business handled our situation. We lost Bun Bun suddenly but planned to call other vets in the morning he had passed before we could, as you may know rabbits can decline rapidly. We called on a Tuesday so a weekend cleaning closure should not have affected our calls not being returned. I’m lowering my rating due to the unprofessional response and lack of accountability/blame shifting.

Aug 31, 2026

Madeleine Tassin

I brought in my two pet rats for a checkup and concern about upper respiratory infection, and All Pets had the most amazing attitude and care towards the both of them! They were so so sweet and loving towards them. They were also very knowledgeable about rat care. They showed me how to administer both medications to my rats in detail, which was much appreciated because at other vets they didn’t take the time to do that. At the checkout they also gave me their emergency number for exotics if my girls ever need emergency care after hours, which is a real life saver. I will definitely be coming back again for regular checkups and will be recommending this vet to anybody I know who needs an exotic vet for rats.

Mar 26, 2026

Blake Johnson

This was my First time visiting all pets and I loved the hospitality. The nice young lady came out to take the wounded baby bunny off my hands and was very kind and informative.

Apr 23, 2026