Heart's Ease Veterinary Care

Where to even begin. Our cat Smokey was diagnosed with chronic kidney disease in 2020. We were able to provide him with a good quality of life until summer 2025. At that time, his health declined suddenly. Cori and Dr. Bennett were able to make time for us with short notice which we so appreciated. Cori's communication was compassionate. She really understood what we were going through. Dr. Bennett came to our home and was so delicate and caring with Smokey. She helped him to pass peacefully at home, and allowed our final moments to be calm and full of love. We are so grateful to Heart's Ease for the care they showed to Smokey and us.

Dr. Bennett and Cori are so amazing and compassionate. I couldn't have chosen a better vet/specialists to work with during the most traumatic, heartbreaking time and the hardest decision of my life. They were genuinely supportive and informative throughout the entire process. Dr. Bennett gave my sweet golden boy, Bruce, the most peaceful transition over the rainbow bridge. I'm so thankful for them❤️

We are so incredibly grateful to Heart's Ease, Dr. Courtney Bennett, and Cori for the compassion and comfort they brought to us during our 17-year-old cat Sue’s final moments. Knowing Sue was able to pass peacefully at home, in such gentle hands, meant more to us than I can express. Letting her go was one of the hardest things we’ve ever had to do, but Dr. Bennett made such a heartbreaking experience feel peaceful, dignified, and full of love. Her ability to ease such a painful situation is truly an amazing gift. Even under difficult circumstances, it was a pleasure talking with her (and a welcome distraction from the moment) and it honestly felt like talking with an old friend while sharing stories about Pittsburgh, Louisville’s food scene, and of course, cats. I also want to thank Cori, who handled scheduling and communication with so much compassion and kindness from the very beginning. Every interaction with Heart’s Ease made us feel supported. What this team does for people and their beloved pets is such a genuinely meaningful gift. We will always be grateful for the comfort and peace they gave our sweet Sue in her final moments.

Losing a beloved family member is never easy but Dr. Bennett made the passing of my cat Meika as comfortable as possible. I couldn’t never thank her and Cori enough for their compassion as we said goodbye and helping us understand our options for aftercare.

It has taken us a few weeks to get our bearings straight on writing this review… But we would be remiss if we didn’t take the time to do so. On February 15, our sweet and beautiful Caramel crossed over the rainbow bridge. We enlisted the help of heartsease veterinary care during her last week. When you treat pets like members of the family, like we do, it is imperative that you do the best for them, especially at end of life. At 16 years old, Caramel had been deteriorating for months and we were acutely aware that her life was wrapping up, but we needed to be informed and at peace with the decision-making that goes with this chapter. It is so easy to be in a bubble and feel immobilized in making decisions for a family pet. You can keep hoping and praying that things will turn around… and it leads to just second-guessing yourself. We reached out to Dr. Courtney Bennett at Hearts Ease Veterinary Care for a comprehensive conversation about quality of life. She reviewed medical records, poured over notes that we had provided to her, and then conducted an hour long conversation with us where we stepped through every aspect of Caramel‘s health and where we were currently with her deterioration. Our main concern was being prepared to make an end-of-life decision and being at peace with it. The bottom line… we did not want to have any regrets and we didn’t want to second-guess our decision after the fact. Dr. Bennett deals with end of life and pet owners every day. So she’s able to educate and inform while being deeply respectful of how personal all of this truly is. She helped to get us out of our heart and into our head regarding making decisions for our sweet girl. She recommended that we do a round of imaging so that we might get some answers as to why she was going downhill so quickly. We proceeded with getting imaging from Veterinary Specialiat Partners in Louisville, who were also phenomenal in their care. Even though we did get quite a few answers, within 24 hours Caramel had a severe change in condition. Because of the previous conversation with Courtney, we knew we were seeing pain and suffering… There was no longer a decision to be made. We reached out to Courtney and she rearranged her Saturday to come to our home. We will never be able to thank her enough for acting so quickly. You know you’re dealing with a special veterinarian when they walk into your front door, take off their shoes and then sit on the floor to play with all of your animals and dish out treats from their pockets. We were immediately at peace. We were able to give Caramel a beautiful passing thanks to Dr. Bennett’s help. All of our dogs sat with her in front of the fireplace as Courtney provided at home euthanasia. This is THE worst part of having animals that you love so deeply… but we couldn’t have done it any better for our girl. The next day we received an email from Courtney checking in on us and a few days later a beautiful handwritten note. It is my hope that we will be able to give this type of passing to all of our other dogs. We are forever in debt to Dr. Bennett’s for her expertise and gentle nature while taking care of our sweet girl during that chapter. If you have a senior pet begin to think about how you will handle their final chapter. I am so glad that we made contact with Hearts Ease and that they partnered with us for this very difficult chapter. We are forever grateful.