Sonnet | Pet Insurance Review

Answers to my questions from Monique. Easy and uncomplicated on line form. Great value!

Email deliveries are invasive. Every time I receive a marketing email I get 4x deliveries (all the same email). Just not a good user experience, especially as a brand new customer.

I have gotten quotes from other agencies and they can’t come anywhere close to the great prices with Sonnet. Will continue to recommend them to everyone.

I received a letter from Sonnet providing notice of non-renewal for my home insurance. Sonnet cited underwriting issues as a reason. This is a newly renovated home with all new mechanical, wiring, panel, roof, insulation and siding. There is no fireplace or Woodstove. I have had no claims. There was no explanation or opportunity to provide additional information. If this is how Sonnet does business I will be re-evaluating my entire insurance portfolio, from auto to pet.

I just started a new policy with Sonnet last month. Sonnet Insurance saved me half the money I was paying for my other policy with better coverage. There was a hiccup with my policy (totally my doing, not Sonnet). I spoke with Monique this morning who was incredibly generous with her time, was very well-informed and took care of my needs with professionalism and understanding. I am, so far, not a long-time customer, but with my first customer service experience under my belt, I am well satisfied with their reasonable prices as well as their customer service. Thank you Monique and thank you Sonnet! I highly recommend this insurance company!