Sonnet | Pet Insurance Review

Phone system didn’t work and my policy was canceled due to Sonnets issue.

The online process was simple direct to the point. It's simplest way I have secured insurance ever. Loved it

I have tried contacting them so many times about my policy and no response.

I have a claim and my case worker or whatever never answers her phone or emails. Another truck was claimed in my name as well a Dodge truck I've never owned. No one will answer me, the garage has the parts and wants to fix my Ford Maverick but now I'm under investigation which I was told wouldn't happen if I went with your garage. I left a great review when I made the claim but now with this case worker I feel like you don't care at all about your customers. I hit a dog and have already received and email stating I'm 0% at fault how am I both not at fault and under investigation. I've had to take time off work to get a police report, get quotes and everything else I was asked of. This is absolutely unacceptable the garage has no idea why I'm under investigation, the police after I reported said they didn't even know why I needed this if it was just a dog. I requested to be contacted via email due to my bad reception but she won't listen, she just keeps calling and when I try to return her call 10 times a day I get no answer.

Fast and simple process that can be all done and customized online, great prices too!