Nationwide | Pet Insurance Review

After having surgery for a broken leg my claim was payed based on only a splint and emergency visit. I had turned in all paperwork and the diagnosis code from vet and surgeon yet the claim first came back as only a splint being a diagnosis!!!!! that is not a diagnosis. I then spoke with claims and was told the process for requesting this claim to be reevaluated. Thankfully ,after reviewing this claim again the proper payment and diagnosis was approved. I am now very satisfied with Nationwide pet insurance whom I have had for many years with other pets and have even recommended to friends and customers as an RVT in the veterinary field.

Great coverage. A staff that is professional and caring. Claims paid in about a month.

We have had our pet insurance for many years and it gives us comfort when making decisions on medical care for our dogs. Just like us, we felt it was important for them.

Super easy to submit claims and get reimbursed. I don't have any problem w/ Nationwide and our Dobie has been covered since 4 weeks old.

We signed up for Nationwide two years ago at a rate of $60 per month. This seemed reasonable and we wanted to make sure that our dog was covered. Our dog is now 3 and they have increased our rates by $90 per month. They are now asking for $150 per month. We now feel stuck with this insurance as other insurances may not cover anything deemed to be a pre-existing condition. When I called Nationwide to see why the price went up so much, they said all plans went up due to increased costs in veterinary care. $90 per month seems like quite a significant increase for ‘increased costs in veterinary care’ in one year. I didn’t feel they were being honest with me and I feel like we are being punished for using the insurance to cover a surgery our dog needed to have on her leg. I would not recommend Nationwide unless you only need it for a year, otherwise you are locked in and they will significantly increase the prices taking advantage of the fact that you are locked in with them.