5
out of 5
POSTED: | BY: Sheila
Wonderful customer service
Excellent
4.7
out of 5
Number of reviews 25,788
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Kim
Worth the money in every way
Easy to submit claims. Prompt claim review. Excellent customer service
1
out of 5
POSTED: | BY: David
Avoid paying claims
Every time I call and get Hey runaround to avoid paying claims. I have gotten every letter requested from every vet and they still refuse to pay claims
2
out of 5
POSTED: | BY: Charli
Rep eager to get me off the line....
Rep seemed very eager to get it over with & me off the line.... he seemed rushed & annoyed by the way I felt about he claim result vs being a li’l more sympathetic at the fact this is financislly stressing since I’m getting possibly about 35% back bible study the 90% + deductible. I think it’s ridiculous & feel taken advantage tbh. & the rep only made me feel more sh**tier than I was already feeling after seeing the claim status. I even told them over the phone when he asked while like sighing in either boredom or annoyance, “is there anything else I can help you with”? I was like no, but you seem eager to get me off the line”, to which he said nothing, but even though I corrected him on the pronunciation of my pet’s name, he kept saying it his way. It’s in a foreign language, & I’m pronouncing it correctly, hello!
4
out of 5
POSTED: | BY: Sherry
I don’t get clean understanding of what get paid.
When I make a claim it says I can track the claim on the app. However I can not and when I login I can not see the updated information. That is a little frustrating. I tried to contact you I made a mistake on the claim and couldn’t get anyone to call me back. I entered the wrong invoice. Very frustrating. Not having someone to contact
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.