2
out of 5
POSTED: | BY: Austin
Very Slow Claims Process
I submitted a claim for my dog's surgery that was very pricey, and I am still waiting to hear back/get refunded two months later. I had another claim that was just over $200, and this claim was filed and refunded within a timely manner.... But not the $2K claim.... This claim is being dragged on and on with zero notifications.
The entire reason that I switched to the wellness program was for situations like this.... and now I am unsure if it was worth it. I have already hit my deductible, and now I am having to wait to receive any refunds.