Nationwide | Pet Insurance Review

4.7

out of 5

Number of reviews 25,788

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2

out of 5

POSTED: | BY: Rebecca

Insurance that looks for reasons not to pay out.

Unfortunately, I had a very bad experience with Nationwide Pet Insurance. It all started with extremely poor communication - lack of updates to their site when they advertise that you can track your claim's status online, followed by last minute requests for more information AFTER the 30 day processing time was expired, and finally lack of internal communication between departments so customer service is severely limited to how much they can help you. They dragged my request along for 62 days with excuse after excuse and STILL wanted MORE time because "they are just really busy." I am generously giving an overall rating of 3 only because the customer service reps TRIED to help me and a customer care advocate finally got them to complete my request and pay me out at the end of the day - major props to her. Overall, Nationwide is a very big company making a lot of money off of us, the customer, and there is no excuse for not doing better.
5

out of 5

POSTED: | BY: Candace

These claims regarding major dental surgery were handled very professionally.

Yes, I definitely would and have recommended Nationwide.
5

out of 5

POSTED: | BY: Donna

The Best Pet Insurance!!!

I reccomend this insurance to every pet owner. It sure is worth it, knowing my dog is covered for any treatment, neccessary.
4

out of 5

POSTED: | BY: Laura

Easy to submit claims, and they are very responsive!

Great service so far! However, I do get confused why the same type of visit might be covered one time, then not another. Other than that, very reasonable.
5

out of 5

POSTED: | BY: Lauren

Getting Nationwide Pet Insurance for our dog was the best decision we've made (since deciding to get our dog). :)

Getting Nationwide Pet Insurance for our dog was the best decision we've made (since deciding to get our dog). :) The Customer Service and overall coverage has gone above and beyond anything I could have imagined for our little fur baby!
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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