5
out of 5
POSTED: | BY: Steven
Fax number for claim submittal
While Dax number for claim submittal was constantly busy, snail mail submissions were handled promptly.
4.7
out of 5
Number of reviews 25,788
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Shaun
Awesome coverage for those unfortunate mishaps and health care!
I found Nationwide pet insurance through my work with Comcast. The insurance is very cost effective for coverage considering the cost of vet care. Nationwide has taken a HUGE amount of the financial costs that come along with pet care. I highly recommend coverage for all pets with Nationwide!
3
out of 5
POSTED: | BY: Tracy
Major increases on policy for No Reason and other issues
My policy jumped from $44.to $67. A month for no reason. I had only wellness claims and had not even met my deductible when this increase came out. A ridiculous increase! I had been a customer for years with more than one pet insured over the years. When Nationwide took over the process slowed down from less than a week to 3+ weeks for a claim. I had a wellness program which covered all visits including flea and tick medications. I noticed they also started trying to deny Frontline, I had always used frontline but I had purchased it online to save me and them money. Made me jump through hoops to get the claim paid. When Nationwide increased the policy price, they tried to sell me a cheaper policy, same price I paid before, for terrible coverage with a 10,000. Cap! I believe this is all about greed. Buyer beware!!! Nationwide pet insurance does not have your pets best interest in mind! I found other insurance at a much better price with no limits or caps.
5
out of 5
POSTED: | BY: Ryan
Great Transaction & Follow Up
The experience with Nationwide has been great. We have two pets and have experienced flawless transactions whenever necessary. The claim review process is prompt and clear to understand. Customer service and follow up has been fantastic.
2
out of 5
POSTED: | BY: Kari
Denied for Pre-Existing
We were very disappointed that our first major medical issue was denied as a pre-existing condition. Issues like the one our pup had were the reason we are paying for the insurance in the first place for such a young puppy. Our vet said there was no way we could have known the puppy had an issue and it was not likely the breeder would have known either. I truly believe the claims were denied because the puppy had a few visits / tests / antibiotics close together. Now that the puppy has been treated, he has had no on-going or chronic issues.
We have not had an issue with routine / Wellness expense reimbursement, but felt the claim denials for the illness would negatively impact our decision to keep or discontinue the plan after the first year.
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.