MetLife | Pet Insurance Review

Filing my claim online is usually pretty tough on me as I’m relatively computer illiterate, but Met Life made it easier. Even late they were extremely helpful..

All my claims leading up to my deductible arrived through the portal. My 3 rd claim was a partial reimbursement and sub’s on 5/19/2023 nothing only in process. I called the end of May and asked why the woman was not helpful. I reissued and still an issue called to be sure the woman was not the same and very pleasant and most helpful. She was the reason I would give 5 stars. I believe I only gave 4. Maybe you should listen to the recording of our call and use it in training the way to do. I am also a MetLife retire.

We purchased a Met Life Pet policy for our rescue pup, Fiona, after it was offered free for 30 days at the time of adoption. The best decision we could have made! Claims processing is so quick and easy and reimbursement is direct deposited into our bank account!. More important than this amazing service is the peace of mind we have knowing our girl is covered should an emergency arise. Thank you Met Life.

Over the past 30+ years, I have had 5 dogs. We adopted our current dog last year. I Received an email from the rescue organization with a link to Metlife pet insurance. We had never had pet insurance with any of our previous dogs but this policy was so comprehensive (low $250 deductible, 90% reimbursement, wellness rider covers all appointments and prescriptions--including heartworm medication--) and there was no waiting period. We decided to give it a try. I called and was told that coverage would begin immediately (our dog was scheduled to arrive in two days). Five days later, I was filing a claim. Our dog had severe diarrhea at 3 am and I brought her to the emergency room at the pet hospital. The first claim was the longest to process (several weeks) due to registering and setting up the account with my bank (funds are transferred directly in to my checking account). And I filed another claim for scheduled puppy vaccinations while the first one was still processing, so they processed them together and issued one payment. After that, it was easier. Reimbursement arrives in my account about a week after the claim is filed. All claims are filed electronically; I download the documents from the vet (itemized invoices and exam notes) and send them along with the claim. We opted for the wellness rider, which I highly recommend. Annual visits, vaccines, HER SPAY (our vet could not believe how comprehensive this coverage is. I was told that it is very rare that spaying/neutering is covered under insurance). Our policy is up for renewal this month, and I received an email that there would be a very modest (10%) premium increase, but the amount of coverage will increase as well. I am very happy that we opted for Metlife Pet insurance!

Excellent service