MetLife | Pet Insurance Review

Always received friendly customer service when I needed but generally an easy process. My only issue has more to do with MetLife not receiving e-mails if there is something in the body of the e-mail as opposed to an attachment.

This company is so bad it's just a scam. I have 17 animals insured through them. In a year they have paid ONE claim and then they sent a letter requesting the money back, saying they made a mistake. Heading to my state insurance commission to file a complaint about this terrible company.

It's been good so far. Easy claim process.

I started this insurance in February, in April my dog tore his ACL and needed surgery. He was on a regular walk, on leash and went after a squirrel. The surgery total was $4100. it took a few weeks back and forth with my vet over paperwork which was a little aggravating, but once approved I got back $3100.00!! They even asked how I wanted the refund I chose Zelle and it was in my account in 5 minutes. I am now sharing this with my friends and family spreading the word how dog insurance is sooooo worth it!!! Thank you, MetLife.

When my dog got injured and I was faced with a big bill I was so grateful that I had MetLife insurance behind me to help give me peace of mind that whatever my baby needed could be taken care of!