MetLife | Pet Insurance Review

I’ve had a really easy process so far with submitting claims- quick response, clear breakdown of coverage, and once approved rapid payouts. I appreciating having MetLife for my senior cat and if you’ve ever questioned the affordability of taking you pet in to the vet this gives me a lot of peace of mind.

They took good care of me and the bill.

Every time I put in a claim and send invoices, I get an email weeks later that they need more information. I have given you EVERYTHING that was asked for. I called and talked to someone after I resubmitted everything for the second time, and days later I get another email that I need to send in more information. Your company acts like your clients are trying to rob you. It was a wellness visit with immunizations- standard stuff and I sent everything, and they are still saying they need more. It seems that this is standard policy to hold off on paying people.

I appreciate the quick responses to my claims and friendliness of the representatives.

We could not endorse MetLife enough!! The speed of coverage, the quality of care/reporting, the ease of use (app/site) and, above all, the customer service… all best in class!