5
out of 5
POSTED: | BY: BF-Theo
No hassle and easy claims.
No hassle and easy claims.
Read more on Trustpilot
4.7
out of 5
Number of reviews 11,563
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
2
out of 5
POSTED: | BY: Natasha Ballew
The turn around times for my claims is…
The turn around times for my claims is unacceptable. It often takes two weeks to be compensated. When I start a claim I also upload all of the required documents, but I still get an email saying you are "waiting" on documentation. Before I signed up for your service there was all kinds of promises on your website for "quick" turn around on compensation. Your customer service is not helpful at all and pretty dismissive anytime that I contact customer service. I have serious concerns about payment if I ever have serious illness or injury of my day.
5
out of 5
POSTED: | BY: Satisfied MetLife Customer
The claims process is simple
The claims process is simple. The app works well. We have had a couple of issues but both times resolved by customer service.
5
out of 5
POSTED: | BY: Tim Jones
They have always been helpful and reply…
They have always been helpful and reply promptly
5
out of 5
POSTED: | BY: JW
Don’t know what I would do without…
Don’t know what I would do without MetLife Pet insurance. They have been a lifesaver … literally! My dog was in doggie ICU for 3 days in heart failure and MetLife helping pay the bill was a God send. Submitting claims is super easy in the app and received payment pretty quickly. Thank you!!
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!