MetLife | Pet Insurance Review

Never an issue. I send the receipts with the soap notes from vet and always get back what I’m supposed to.

Super easy to file a claim. Fast and easy to file a claim. Even though I haven’t used all my benefits, they list how much I have available.

The reps I've dealt with have been professional, caring, knowledgeable, and friendly. They never lose patience, and they respect their customers. This is a breath of fresh air in today's horrible customer service environment. Kudos to MetLife. I can't remember the exact day of my last interaction so the date given is approximately one week ago.

This is our second dog with Met Life and we are about to get a 3rd dog who we will now have to consider going to MetLife for as opposed to one of your competitors. Earlier this year I appealed a decision by MetLife who classified a request for a vet consultation as establishing a preexisting condition and subsequently denied $1500 or so of one time vet services as we desperately searched for getting our dog care.

It was fast easy experience. I would highly recommend Met insurance for puppies. I only had my puppy for2 weeks and have use my dog insurance. You will be happy you insured your pet!