MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 11,563

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
5

out of 5

POSTED: | BY: Drew Phelps

Great insurance/Great responses and…

Great insurance/Great responses and care. Overall I'm happy with the communication and speed and coverage for my pug.
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4

out of 5

POSTED: | BY: David Echols

Everything has been good with a few…

Everything has been good with a few exceptions. 1. The app chat feature sometimes gets in a loop and claims I am already in a chat when in fact I am not. 2. Communication is lacking when MetLife needs more info on a claim. Instead of requesting the info they close the claim, unpaid. 3. Sometimes they get a few days behind and don’t pay claims in the time period quoted. Besides these three everything has been good.
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1

out of 5

POSTED: | BY: Veronica Ortiz

I literally cannot get in contact with…

I literally cannot get in contact with anyone. While uploading pet information and receiving the EOB is decently efficient, to update an address/reimbursement account- I literally cannot get in touch with a soul :(
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5

out of 5

POSTED: | BY: Sandra Brantly

Timely responses to claims

Timely responses to claims. Keep you up to speed with status of claims.
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5

out of 5

POSTED: | BY: Kristen

Easy and painless

It is easy and painless to submit claims and get reimbursement. So happy with our choice to go with MetLife for pet insurance.
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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