5
out of 5
POSTED: | BY: customer
The claim process was quite streamless…
The claim process was quite streamless and the payment was quick
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4.7
out of 5
Number of reviews 11,567
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
4
out of 5
POSTED: | BY: Trisha Ware
Insurance for fur baby
Didn't see second fur baby added.
1
out of 5
POSTED: | BY: Al
Total scam
Total scam. MetLife adjuster denied claim saying that my dog's lacerated paw was an ILLNESS not an INJURY.
1
out of 5
POSTED: | BY: Tammy Lunger
RUN! DO NOT BUY!
RUN! DO NOT BUY this pet insurance if you want to be reimbursed for dental cleanings. If your pet has tartar or plaque on their teeth at their cleanings and it happens several times (3 annual cleanings for us), MetLife will say that your pet has a “preexisting condition” (because of the 3 year history) and deny the claim. It’s a new procedure that they’ve implemented this year and it’s insane that they are getting away with it. Imagine buying a policy that covers teeth cleaning and MetLife states that they’re not going to reimburse your claim because your pet has a history of his teeth being dirty at his cleaning appointments! That’s completely insane! In what world does that even make sense?
I purchased a policy 4 years ago (no lapses) that included preventative care (teeth cleaning, immunizations, etc.) and this has been my nightmare experience this year. Our veterinarian even wrote a 2 page letter explaining that this year’s procedure was just like previous years that WERE REIMBURSED by MetLife and they still won’t pay! I would also like to mention that as a result of this “bait and switch”, our family is out $1600 (cleanings for 2 dogs) that we thought would be coming back to our household.
Finally, I would like to say that I chose MetLife because we also had their dental insurance for our family and thought them to be a reputable company. Sadly, that is no longer true. Do yourself a favor - check out Embrace insurance. Our vet office says they are wonderful to work with and would never do this to their customers.
P.S. I hope MetLife does not respond to this post with their canned reply of “all that I need to do is email them”. That is B.S. and I’ve done it already. I’ve called them on the phone too. Spoken with multiple adjusters and employees in management. They told me that their determination is final and no one will reverse it. Do better, MetLife. Your company should be ashamed.
5
out of 5
POSTED: | BY: Kevin Ramsey
Easy to do and full of discounts
Easy to do and full of discounts
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!