1
out of 5
POSTED: | BY: Anya Willoughby
BEWARE Sketchy Wording and Practice
I started out looking for insurance only but was impressed with the wellness plan. The messaging prior to signing says vaccines and heart worm prevention is covered. What you don’t know until AFTER you sign is that the limit is split between prevention and other categories that I would not have chosen if I knew. It barely covers necessary vaccine and heart worm prevention. Then I found out you can cancel the insurance plan, but not the wellness plan once a payout has been made. So now I’m stuck paying $34 a month for services that I don’t even need. And all their friendly customer service goes out the window once you let them know you want to cancel. This is a bait and switch. Stay away. I regret signing up with this company.
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