ManyPets | Pet Insurance Review

I have been extremely happy with customer service and I am sorry they have decided to stop insuring in the US. I only hope Odie will not disappoint me.

Never any hassle about the amount and payed in a timely period.

The company was great initially about two years ago. Now, they are horrible. You can't speak to anyone by phone. Claim times are ridicluously long. The last one was seven weeks, but only closed when I emailed them. Even the email response was delayed. They claim in their chat, "Our claims team are working diligently on claims in the order that they are received and will follow up with an email when they're done reviewing. We do have a much smaller team processing claims. Including a high volume of claim submissions. Processing times have been delayed."

They are so wonderful-coverage is amazing. Excellent response time with a website that works every time!! Wish they were not leaving!!! Odie is not timely and full of challenges that Manypets did not have. So sad they are exiting from our options

S3280@aol.com I joined in October of 2022 after Anniversary premiums went up.No claims 2022 2024 till beginning of 2025.Had a 500 deductible 90% but WHENEVER yu submit a claim they dov90% of that so when yu do finally satisfy the Deductible yu end up paying over 600 and close to 700 deductibles.SCAM ARTIST.DONT TAKE THEM CUT OFF PHONE LINES DOWNSIZE STAFF DONT RESPOND TO EMAIL UNLESS YU HARRASS THEM.I COMPLETELY HAD IT WITH THEM.GOING OUT OF BUSINESS DIDNT HAD THE COURTESY TO LET ME KNOW.FOUND OUT BY CHANCE.FRUSTRATING TO SAY THE LEAST.SO I CANCELLED THEM BEFORE THEY CANCEL ME.GOOD RIDDANCE.