Healthy Paws | Pet Insurance Review

After doing my research, I chose Healthy Paws 6 months ago for my 10 months old labrador and this company is beyond any expectations! You become the part of their pet loving family who is so passionate about the work they are doing. It is so rare to meet such a level of customer care and attention these days. My puppy lab has been through several treatments including an emergency accident, and thanks to Health Paws, I could afford to provide her all necessary medical care to keep her healthy. The claim service is working around the clock, it is unbelievable - after submitting my claim over an email on Saturday morning, I got a reply about my reimbursement just a couple of hours later. Very simple and fast. They are really the best in the market!

The first time or two I submitted a claim I was amazed at the speed the claim was processed and how fast I received my check! I remember driving home from my vet, and even before I got home I had received an email that the claim had been received and was being processed. I thought, this can't be the way it always is. It was just great timing. Two days ago I had to take my St. Bernard Gus in for an allergy panel of blood work because his ear infection won't go away. It cost me $557.90. I am self-employed and it could not have hit at a worse time, but I knew we needed to find out what was going on. The next day I received a notice the claim had been received and within hours a notice had been sent that the claim had been processed and a check in the amount of $486.81 was on its way! I could not believe it! I am so grateful I made the decision to go with Healthy Paws! I have never made a better decision in my life. Every chance I get I let people know about the company. Whenever I see my vet I show her my claims and how fast they are processed! She too has become a fan and let's everyone she cares for know about the company!

Despite giving heartworm preventative all year following a negative test, our dog Buddy tested positive for the disease. From the very first call to check on his coverage, the staff at Healthy Paws were exceptional on a personal and professional level. The claim was handled quickly and efficiently and payment was made at 90% with the $50 deductible in less than 10 days after submission. I really appreciated the staff at Healthy Paws contacting me several times to check on Buddy during his recovery! I highly recommend Healthy Paws to anyone who wants the best for their pet!!

I had a previous pet insurance company that was awful, they claimed a pre-existing issue when even the vet clearly stated it was not so I was nervous about selecting another insurance thinking they were all the same. NOT TRUE! I rescued two kittens and one seemed to be having a lot of medical issues, the 5 mth old had breathing problems and the vet bills were piling up, I definitely thought I would have a big hassle trying to get them paid but I submitted the claim and the next day had the approval email ad the check in my hand three days later! I couldn't believe it! Not only that but they followed up to see how the kitten was doing. I raved to my vet and they couldn't believe it either and for the first time the vet is offering referrals to an insurance company. All I can say is THANK YOU and I would recommend them for your pet needs

It really annoys me that I wasted my time dealing with this company. After signing up with them my pet was diagnosed with IBS, this company then refused to process the claim because they determined that it was pre-existing since he had been examined previously to make sure he had not swallowed anything dangerous. So if your pet had a previous symptom for a disease and now they are diagnosed you are not covered because now it was a pre-existing condition. Don't waste your time with them.