Healthy Paws | Pet Insurance Review

Healthy paws have the worst customer service! I've been trying to get my vet bills claimed for over 2 months now and still trying because they are unable to get my dogs medical history. I've faxed it over twice but they said it was unclear so then I emailed it but they didn't receive it. Next I personally mailed it but they said it would take 2 week to receive it so 2 weeks later they emailed me saying they still haven't received it yet. One of the girl whom I spoke to, Star, hung up the phone on me which doesn't help the situation. I'm still fighting for my claims! Worst insurance company. This is my first insurance company for my dog and the worst experience ever! Don't use them !

If you own a French Bulldog, you know that pet insurance is a must. I recently had to make my first claim with Healthy Paws, and the process was completely stress-free. I had a few questions for them and wanted to make sure I was going through the process correctly, and let me tell you, Healthy Paws customer service has the greatest customer service people out there. They were extremely friendly and, of course, helpful. Something you sadly don't get over the phone much these days. Once the claim went through, the check came to me very quickly. I personally love their policies - For the price, you really get a lot of bang for your buck. Taking your pup to the vet, especially in emergency situations, can be a stressful and often emotional experience and the last thing you want to do is worry about costs as you want to do what's best for your pet. Having Healthy Paws helps put my mind at ease and gives me one less thing to worry about. I highly recommend them!

Healthy Paws is the best on all levels - prompt and easy to use claim submission - often pays you back within 3-5 days - friendly helpful staff -easy sign up -covers serious illnesses such as Cancer without having to make you lower your standards of care -covers specialists and emergency care I recommend them to everyone My dog has a brain tumor and cushings and they have been amazing

My pet had to have surgery for a growth in his thigh. My claim was processed quickly and what a great company. They followed up with a personal inquiry asking how my pet was doing. Great Company Great Employees.

I couldn't have afforded treatment for my puppy Bagel without healthy paws. I am not working at the moment and my puppy stopped eating and nearly lost 10 lbs in a week. I had to rely on fundraising to get treatment for her and pay for the vet bills. Healthy paws was very helpful and talked me through the worst case scenario of paying for surgery. Luckily it didn't come to that but it was a relief to know that they would do whatever they can to help and arrange direct payment to the clinic.They also processed my claims the same day as they knew I was tight for money and that helped a great deal in getting Bagel better.So glad I got healthy paws insurance!