Healthy Paws | Pet Insurance Review

This was our second claim with Healthy Paws as unfortunately our sweet dobie/shepherd mix tore the ACL on both her right and left knees. Healthy Paws processed both claims immediately and our reimbursement check arrived within days of submitting. The icing on the cake was the thoughtful email they sent after her surgery to send their well wishes. I wish my own health insurance was this prompt and responsive - Healthy Paws is a great company.

My mini wire hair dachshund was in the hospital with seizures for close to a week. This was my first claim and knowing full well the bureaucratic drudgery of people health insurance, honestly, I dreaded it. But the process could not have been simpler, easier, or faster. And the customer service is off the charts. They could not be nicer, every one.

You never expect your dog or anyone in your family to get hurt. When our puppy Olive broke her leg we were totally caught off guard, Not only emotionally but financially. Healthy Paws was there from beginning to end. If it weren't for them we would be in some debt. For just $30 or so dollars a month they covered a substantial part of the bills. Thank you so much for being there for us! Olive is happy and healthy. :):):)

I have Healthy Paws for 3 of my dogs. I left another insurance because when my dog turned 10 they increased the premium by 60%! I called the State Attorney General. All pet insurance is like human insurance and must be reviewed. You can file a formal complaint to your State Attorney General. Healthy Paws has denied my claim a few times. When I call and talk to someone there and explain my claim they have reversed the denial.

My baby, Coco had to have emergency surgery to remove a foreign object from her stomach...during the surgery, the surgeon discovered a major artery not filtering through the liver correctly and they needed to put a shunt in. The surgeon said she likely would have started going through liver failure at some point and they would not have known this was going on only by opening her up to remove the foreign object. I never had to second guess what they were doing for Coco because I knew she was protected by Healthy Paws. I did consistently check that vet records were received because there were 3 different vets due to various moves I've made. But every time I called, every representative I spoke to was helpful and very courteous and professional. Most even stopped and asked how Coco was doing. Once all records were received, they opened and completed my claim within 2 days. And they covered everything I expected them to at 90%. What would have cost $3600 out of pocket only ended up costing $900. And my baby is recovering very well. Healthy Paws was definitely the best choice and a great investment!