Fetch Canada | Pet Insurance Review

4.1

out of 5

Number of reviews 1,553

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

POSTED: | BY: Christopher Dunlap

The claims experience is a few dog years old.

The claims experience is prehistoric. When you submit a claim, there is a slow response and an audit of every claim. It's as though Fetch has never heard of the claims process nor how to modernize it. Suggestions are made, fall on deaf ears and never change.
5

out of 5

POSTED: | BY: MARGLR Russell

The simplicity of getting insurance for…

The simplicity of getting insurance for my pets after making several inquiries about the various policies and coverage amount that I required.
1

out of 5

POSTED: | BY: sam Mai

Fetch is such a scam

Fetch is such a scam. I purchased insurance for my senior cat. (Months later I used the service) because my cat scratched her eye when grooming herself. I submitted it to the insurance and it got denied because she has no other medical files. (Where is the cat going to get medical files that doesn’t exist?) this was a total waste of money and we totally been scammed. GO WITH OTHER WELL KNOWN PET INSURANCE COMPANIES! DO NOT RECOMMEND
5

out of 5

POSTED: | BY: Donna Richards

I recently enrolled both of my dogs

I recently enrolled both of my dogs, Otis and Lola, with Fetch Pet Insurance, and I had a wonderful experience. The representative who helped me, Amanda from Alabama, was absolutely delightful to speak with. She was warm, friendly, patient, and took the time to answer all of my questions without ever making me feel rushed. She explained everything clearly, which made the enrollment process easy and stress-free. Customer service like Amanda’s is becoming harder to find, and she made a great first impression of Fetch. If this is the kind of support they provide, I feel confident that I made the right decision for my dogs. Thank you, Amanda, for your kindness and professionalism. It was truly a pleasure speaking with you!
3

out of 5

POSTED: | BY: Jennifer Trimble

Changed policy coverage randomly one year

First 2 years I loved them, covered all my claims at the 80% level I was at, then randomly at renewal, they decided not to include taxes in their coverage anymore?? I emailed to confirm and was told the renewal policy showed it indeed no longer covered taxes... So is it truly 80% coverage??? No. For this reason I do not recommend

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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