Fetch Canada | Pet Insurance Review

4.1

out of 5

Number of reviews 1,553

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

POSTED: | BY: Melody

103% Rate Hike Is Unacceptable

I was shocked to see my Fetch pet insurance premium go from $77/month to $156/month at renewal. A 103% increase!! My dog is only 4 years old, and I made just one claim last year. There were no changes to my policy, yet my premium more than doubled. I understand that premiums can increase over time, but a 103% increase is excessive and very difficult to justify. It’s disappointing to see such a dramatic jump after being a loyal customer and making very limited use of the insurance. Unfortunately, this kind of price increase makes me seriously question whether it’s worth continuing with Fetch.
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5

out of 5

POSTED: | BY: JUNE

Eva and Milo thank you

Thank you Nadine for taking the time to explain everything to me. I needed to make the right and informed information for our pets and you were so diligent and kind in your explanation even if Milo was making it difficult to carry on an un-interrupted conversation.
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5

out of 5

POSTED: | BY: Lynda Downie O'Hara

Transfer of Insurance

I spoke with Aileen to transfer my cat’s insurance over to me. She was very friendly and professional, I enjoyed dealing with Aileen. Thank you!
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5

out of 5

POSTED: | BY: Catherine

Great insurance Company

Great insurance Company. Will keep my dog on it as long as I have her.
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1

out of 5

POSTED: | BY: Shadi

Horrible Company

DO NOT WASTE YOUR TIME. As someone who works in customer service, I am not some angry Karen complaining for the sake of it. I rarely complain. But this has single handedly been the worst company I have ever dealt with. Over the span of 3 different phone calls regarding coverage for my dogs surgery, I was told 3 different things. The worst customer service I have ever experienced. They look for reasons not to cover you. They DO NOT listen to requests or care to answer questions accurately. They have made my life that much more difficult that I am here warning you to NOT go with them and find a different insurance provider. Thanks for nothing, Fetch.
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Canada Pet Insurance detail
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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