VCA Chiquita Animal Hospital

I am, unfortunately, disappointed with the care my dog received at this clinic. For three months, she has been being treated with multiple rounds of antibiotics for a recurring UTI and I was repeatedly charged for additional urine testing, despite already having identified an appropriate susceptible antibiotic. During our most recent visit, I specifically expressed my frustration and questioned the need for yet another round of testing. I had formerly carefully followed all instructions and returned with a proper urine sample as requested. Despite this, I was told a sterile urine collection was necessary, resulting in additional costs, and no other diagnostic options were discussed or recommended. After seeking a second opinion, I learned that my poor girl actually has a large bladder mass requiring surgery. I was surprised that, given this was the new clinic’s course of action on her first ever visit, that no X-rays or imaging had ever been suggested nor performed previously, despite months of ongoing symptoms that were not resolving with ongoing antibiotic treatment. I understand that diagnoses can be challenging and of course the goal is to thoroughly rule out one diagnosis before moving to the next, but after three months of unsuccessful treatment, I would have expected a more thorough investigation into the underlying cause. Isn’t the definition of insanity doing the same things over and over again but expecting different results? Instead, I feel that significant time and money was wasted here, and am overall confused by the lack of progression in her treatment plan. Regardless, I have transitioned my dog over to the new clinic and am relieved to finally have solved this mystery — though finding a mass is nerve-wracking! Please pray for my poor fur-baby who has her mass removal surgery next week.

I brought my senior dog in and everyone was so delightful! The doctor and vet tech were extremely patient and kind with my senior boy and took the time to listen to all my concerns. I highly recommend bringing your fur-baby here! Also the vet tech who helped us, Nicholas, was amazing and super helpful!

l really can’t say enough good about this facility and staff after a visit with our 5 month old lab. Nick the hospital manager went out of his way to help us out. The entire staff were gracious and worked us in when our puppy started limping badly. The staff were all wonderful and the doc was excellent, very caring diagnosing the problem and promptly treating her so she could enjoy the last few days of our vacation, too. I would not hesitate recommending this facility and their caring staff and would use them again if the need would arise.

Five stars for the admin folks (bummed I didn’t catch their names) and five more stars for Dr Holland and Courtney the vet tech. I have an aggressive cat who needs a firm hand and they totally knocked it out of the park. I was so relieved. The admins are awesome too. I had an administrative concern that they rectified in minutes with smiles on their faces. Very happy to bring my fur babies here.

My 17 yr old shitzu/Llassa has had some eye issues since arriving in Cape Coral last week. I was able to get an appointment and saw a veterinarian today. A thorough exam and antibiotic eye drops were provided. All of the staff was awesome! I felt like we were given VIP treatment from beginning to end.