5
out of 5
POSTED: | BY: Misty
Policy was canceled, was trying to reach one of the advisors
I have been trying to get a hold of your customer service so I could see if it was at all possible for me to make my payment for my policy, as I explained to ur advisor named Abdul was looking into my account, I was in a serious accident at work and ended up having to be take to the hospital by ambulance and have a bit of a long stay, I'm currently been put on modified duties which has in turn made my income drop lots, and I had missed July's payment and August's as well and wanted to pay my outstanding balance and not having to reapply for insurance but I was told to either pay the 41.17 that is outstanding and then wait for 24-48 hours then reapply I also asked once that was done would I still be able to do monthly payments, said that he couldn't answer my question. So really disappointed with my situation.
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