Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company
They cancelled my policy which is a record that all insurance companies will see if you apply for another policy. You will need to pay extra premium because of this record, I had to pay an $200 additional because of it. All because they sent a notification letter to my old address and claimed that it was my fault for not updating it properly. My new address was listed as a “Garage Address” (who uses that anyways) while my old address was still present. Non-payment only happened because my credit card expired and all they needed was the updated one. They say they won’t call you because it’s an online company, but you can still call them for service? Sounds like excuses to me, and not willing to take accountability for their customers. But all because of this, SONNET HAS RUINED MY INSURANCE RECORD. They are so stubborn to accommodate you, extremely poor outsourced customer service.
Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company