Sonnet | Pet Insurance Review

4.2

out of 5

Number of reviews 5,629

Competitive pricing and flexible payment options Wide range of coverages to protect your pet inside and out Simple claims process Award-winning customer care Underwritten by Petline Insurance Company
5

out of 5

POSTED: | BY: Kimberley

It was very easy to do even for some…

It was very easy to do even for some one who's a wifi dummy like myself . Everything was easy strait to the point .. Great reates ...
5

out of 5

POSTED: | BY: Tam Nguyen

Excellent service.

Very helpful and patient with going through the process with me. Would very much much recommend.
2

out of 5

POSTED: | BY: Terry

No one got back to me regarding my…

No one got back to me regarding my quote. I waited since April 30. Also your quotes are wrong. It says there's a discount for purchasing a yearly policy, but the math doesn't add up and it's the same as a monthly policy with the extra charge. To Sonnet's Response: you replied so quick here, but it's been two weeks and I'm still waiting for a response via email.
1

out of 5

POSTED: | BY: Jason Lewis

Great Rates, Terrible Customer Service

I was recently in an accident. The adjuster assigned to my claim has been very difficult to communicate with. Had she provided all the information on the process during our original communication, the process could have moved along much quicker. Instead I was receiving tidbits of information on the process, and then waiting anywhere from 2-9 days for a response. I wasn't provided a list of shops until a week before my rental expired. When I asked for an extension on the rental it was denied. Along the way, I have been asked by the adjuster to basically do their job, call the shop, set up the appointment, contact the tow yard. The whole situation has been extremely stressful, and now I am out-of-pocket for the rental, after finally having my personal vehicle released, only to find out that the shop I chose from the list of shops provided does not accept undrivable vehicles, when it was clearly stated to the adjuster before making the selection that my vehicle was in fact undrivable. Not only has dealing with my claim been stressful, but now the whole situation is affecting me financially, and from what my adjuster stated there is nothing they can do because the time for rental coverage has expired, even though the process is why this has taken so long.
5

out of 5

POSTED: | BY: Ellyson Henrique Cesar

Very easy

Very easy, fast, and all insurance information is clearly explained.

Monthly Cost

Sonnet Pet Insurance

Coverage

Payout Limits

Deductible

Age Limits

Waiting Period

Exclusions

Competitive pricing and flexible payment options Wide range of coverages to protect your pet inside and out Simple claims process Award-winning customer care Underwritten by Petline Insurance Company

Get a quote today

Leave a review