Sonnet | Pet Insurance Review

Fantastic help, reasonable quote, very clear and considerate help. Available immediately for contact. Thank you so much!

Sonnet insurance is the cheapest insurance policy that I have ever seen. If a payment is missed not at your own fault they will not terminate your insurance policy, like other companies.

Professional, patient and amazingly well versed in all aspects of the Sonnet offerings.

The price was reasonable. I will recommend to my friends. Thanks

I had a collision (hit and run) on June 15th and completed the claim online in the app on June 15th and the report with the Collision Reporting Centre on June 16th. The adjuster took a whole week to call me and never answers his phone. Initially the repairs to my vehicle were approved. This morning (July 2nd) the repair shop called me to tell me that Sonnet has withdrawn the approval and they need another approval to proceed with repairs. No one from Sonnet called or emailed me to tell me this and when I spoke to a new adjuster this morning (file was transferred to her) she doesn’t know why her colleague withdrew the approval and she was not given the correspondence or dash cam footage from the previous adjuster. Poor customer service. Other companies might be a bit more expensive but will be more responsive if you have a claim.