5
out of 5
POSTED: | BY: customer
Great customer service
Great customer service, very reliable and fast. Love them!
Read more on Trustpilot
4.7
out of 5
Number of reviews 3,624
Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
Disclosure
Only PumpkinNow pays up to 90% in minutes for eligible vet care*
Get 80–90% cash back on all eligible vet bills
#1 rated on Google among pet insurance brands with 2,500+ reviews¹
9 out of 10 vets trust us to take great care of their patients²
Top-rated pet insurance provider on Trustpilot with 4.9 stars
*Qualified customers with eligible claims for treatments $1k or more could be paid in 15 minutes after submitting a request if their bank accepts real-time payments. For a list of RTP-enabled banks, visit https://www.theclearinghouse.org/payment-systems/rtp/rtp-participating-financial-institutions. For full terms & conditions, visit www.pumpkin.care/pn-terms
¹ Based on Google Review data https://www.google.com/search?q=pumpkin+pet+insurance&oq=pumpkin+pet+insurance collected February 2026
² Based on responses from 447 veterinary staff members who participated in the “Pumpkin 2025 Survey: Vet Partners Feedback” between 12/3/25-12/15/25.
5
out of 5
POSTED: | BY: Paulette Pressley
My 1 year old Great Dane tore his ACL…
My 1 year old Great Dane tore his ACL last summer.
I placed a call into Pumpkin and spoke with a very nice lady that was very empathetic and talked to me about Zeus, as I was pretty upset about him being so young and have an injury like this. She explained the process and before hanging up she said she was sending good vibes for Zeus and his surgery and healing.
The end results were so easy and fast. I can't thank you guys enough and I'm so glad we chose Pumpkin Insurance.
5
out of 5
POSTED: | BY: Dave Silva
I’m so glad to have chosen Pumpkin pet…
I’m so glad to have chosen Pumpkin pet insurance on my new French bulldog puppy. I did my due diligence in investigating all the available insurance companies. But by far, no insurance out there provides the level of service and coverage for my new addition. I highly recommend the peace of mind for anyone looking to provide coverage for any pet. Every representative within this organization has been compassionate and understanding when dealing with unplanned veterinarian visits. Know that decisions when confronted with pet health issues great or small. Pumpkin will be there to help when needed. Keep up the great work! LoLa (Frenchie) & Dave
5
out of 5
POSTED: | BY: customer
Prompt and helpful
Prompt and helpful. Saved us a small fortune when our St Bernard ate a sock. Grateful for Pumpkin!
5
out of 5
POSTED: | BY: Sherry Hammond
Pumpkin is very helpful and reasonable
Pumpkin is very helpful and reasonable. I recommend them all of the time..
Monthly Cost
Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.
Coverage
Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.
Payout Limits
Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.
Deductible
3 options: $100, $250, $500 and $1000
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).
Exclusions
Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
About Pumpkin:
Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.
Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.
Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.