Pets Best | Pet Insurance Review

Claims experience is quick. Payments are directly deposited so the refund process is very smooth. I am getting a new pup within the next year and you can be sure I will add her to my Pet's Best policy. I have recommended Pets Best to my DIL and now she loves Pets Best for her labs.

I researched numerous pet insurance options before landing on Pets Best. I had heard a number of stories of bad experiences with pet insurances, so I was still a little skeptical of how much I could rely on coverage when the time came. I ended up selecting the Accident and Illness coverage plan as I really just wanted to have peace of mind in being able to financially cover any unforeseen emergency vet bills. This year my dog had to have surgery in to remove a non-cancerous tumor, and I recently had to take him to the emergency vet in an unrelated incident due to a foreign body he ingested. I was particularly nervous about the cost of that emergency bill since it included an x-ray and sedation, plus my dog had to stay at the clinic for a full day. It was a super easy process to submit claims for both vet bills, and it was very clear to me which costs were going to be covered based on the plan I had selected. I was reimbursed at the exact rate selected on my plan after I met my deductible, and there were no additional requests to file additional paperwork or medical history for my dog before the claims were processed. I am thankful to know that my dogs pet insurance plan actually covers the services I need it to when I need it to. I would definitely recommend this plan as a budget option and to ALWAYS READ THE FINE PRINT!

We brought Aspen to our vet for an ear infection, it was at this appt that our vet found a heart arrythmia, we were in complete shock, but so glad we purchased pet ins from Pets Best, it really helped when we needed it and we were able to focus on Aspens health with less worry about the cost at all her cardiology appts and tests. Thank you Pets Best !

Quick snd easy claim filing. Decisioned in less than 48 hours. Paid exactly what I anticipated based on my understanding of the policy. Communicated quickly by email. Great experience!

I'm so glad I invested in pet insurance, I don't know what I would have done without it. My cat needed emergency life-saving surgery, along with an ICU stay. I knew from past experience with filing a claim that the coverage was very comprehensive and the reimbursement was prompt. I did not have the savings to pay for emergency surgery and hospitalization out of pocket, but having Pets Best gave me peace of mind. I had to use credit for my cat's surgery. I got my reimbursement so fast I that had 0 interest, and everything was 100% covered. I am so grateful. My girl made it through that very scary situation and she's back to her regular sassy self again. I would've been thousands of dollars in debt. This peace of mind saved me so much stress and grief and allowed me to focus on my girl instead of worrying about the cost.