Pets Best | Pet Insurance Review

"I filed the claim and within two days I was notified, and a clear explanation of payment was given. I'm surprised, but very pleased with the speed of processing my claim, and payment."

Back in 2024, my cat, Clover, went missing while I was away on military orders. Despite the tireless efforts of my family and community to bring her home, it took two long months before she was finally found. A resident spotted Clover lying on the side of the road and contacted animal control. When they arrived, she was in critical condition and was immediately rushed to an animal hospital, where she was given less than a 50% chance of survival. She was severely malnourished, so weak that she couldn't even lift her head, and desperately needed a blood transfusion. She was eventually transferred to another hospital that had her blood type available. The veterinarians were honest with us about her prognosis. Even if Clover survived, there was a possibility of permanent neurological damage, and she might never be the same cat we once knew. But we weren't ready to give up on her, and neither was her incredible veterinary team. We chose to give Clover every possible chance to fight. We knew her medical care could cost tens of thousands of dollars, but thanks to Pets Best, we were able to focus on giving her the care she desperately needed rather than worrying about how we would afford it. My family was responsible for only a small fraction of the total veterinary expenses. Today, Clover is living proof of what can happen when a family, a dedicated veterinary team, and a pet insurance company all come together to give an animal a second chance. And as for the possibility that Clover would never be the same cat again? The doctors were right, but in the most wonderful way. She's even more affectionate, cuddly, and kitten-like than she was before! I will forever be grateful to Pets Best for helping us give my baby girl the fighting chance she deserved.

I've been a member with Pets Best since 2022. Submitting claims has always been easy and user friendly through the portal. I would say in the past 6 months, payments started being processed quicker which is nice. It's a relief to know that if something were to happen to one of my pets I can always get them the best care. I'll never have to make that tough decision of having to put my pet down because I can't afford the treatment which gives me peace of mind. I think if you have a pet, you owe it to them to provide them with a loving home and medical care. Getting pet insurance was the best decision I made for my pets. My employer started offering pet insurance at a group a group rate. I decided to stay with Pets Best because the other insurance had a cap on coverage (specific $ amount that they would only reimburse up to). I'm very satisfied and will continue having my pets covered by Pets Best insurance.

Straightforward claims process with Timely payments. Very happy with the service I received from PetsBest after my 4 year old GSDs recent leg injury!

Easiest claims process EVER! I've had pet insurance for over 18 years and this is the easiest claim process that I've ever experienced! I'm SO glad that I found you!