3
out of 5
POSTED: | BY: Brian
VPI WAS MUCH BETTER BEFORE NATIONWIDE TOOK OVER
Although Nationwide (formerly Vpi) helped out with the bills, the initially declined a couple claims for reasons that were not correct. Our pup had chronic diarrhea and they ran several tests including giardia. This was just just one of several test to triple out the problem. NATIONWIDE covers e. r. Visits, but cited this as not a covered visit because they don't cover Giardia. In other words they found 1/2 a reason to decline a whole claim. Same with her tooth. E. R visit for a broken tooth, main visit was for broken tooth, they just cleaned the rest of her teeth while she was under (Which I knew wasn't covered but I was paying for) and declined the whole e. R. Visit. I had to fight and explain to them to stop assuming as both visits were e. R. Visits. Vpi was never like this and they didn't have specific limits for each specific injury or situation. I miss them. :(