Nationwide | Pet Insurance Review

I think this survey needs to be fixed; it's too light and hard to follow; my review is that Nationwide knows how to run an insurance company. My two French bulldogs are like family and they get the best care and attention from Tender Care of San Rafael. Dr. Griffith is amazing and never fails to call me or follow up. I love the reminders given by the organization about appointments, etc. I have referred tons of folks to Nationwide and I intend to keep going. Don't stop what you are doing. Take over the pet insurance business as you know how to do it. thank you, Thank you, Dr. Pat FitzGerald (below is for fish oil not treatment, FYI)

I have had Nationwide (formally VIP) for many years for several dogs and have always found them to be fair and they process claims quickly.

Great job processing our claim quickly & professionally.

My dog recently had a problem with his skin. This meant trips to the vet and some healthy charges. I put in a claim and received notification by e-mail that there was news on it. Since I'm not very good with the computer, I phoned and was helped almost immediately by a representative named James. There were-no endless menus and time waiting on the phone.. He told me that I would be getting a check soon. Finally a place where you talk to a person and not a machine, where you are treated like a customer, where you go away satisfied. I'm very satisfied that what I put into my monthly insurance payment is well worth it.

All of my wellness and medical claims have been handled quickly and as expected. I appreciate being able to submit my claims (with invoices) by email and I appreciate being able to quickly access full history of claims for both my dogs while logged into the website. There have been no surprises (which is ideal for an insurance contract).