Nationwide | Pet Insurance Review

I have had pet insurance for 3 years. This is the first major thing I have had to use it for. It went flawless and I got back way more than I thought I would. It was easy and quick to submit the claim and receive the monies electronically with my bank. Thank you!

I was very happy that Nationwide paid my whole claim and I got my money back very quickly!

We have been clients of VPI/Nationwide since 2004 when we adopted our first dog. When Kadi passed away in 2015, we adopted a new pup Sawyer and immediately got him a Nationwide policy. A year later, we adopted him a brother Oliver. Between the 3 dogs, we have seen Nationwide coverage from puppyhood through end of life management. Nationwide has promptly covered everything from wellness (vaccinations, checkups), to giardia, neutering, teeth cleaning...all the way thru cancer treatments. It doesnt matter if we see our regular vet or a specialist - its covered. The vast range of of items covered is absolutely amazing - and now we have the top policy and it is reimbursed at 90%! We could not be happier. Having these policies has given us the peace of mind to know we can afford any vet bill or service, specialist or emergency visit. We can provide our pups with the best care out there, to help them thrive and live the best life they can. We have even recommended Nationwide to family and friends (and they have signed up too!). Nationwide is on our side - and on the side of our pups most importantly!

Generally claims/reimbursement is quick. However,this last claim the primary diagnosis was assigned incorrectly so reimbursement was incorrect. Called and person I talked with was very knowledgeable and explained how the ‘review’ process works and how to resubmit the information. Very happy with service.

My dog is 11 years old and VPI was one of the only few pet insurances back when he was a puppy. They are reasonable, but newer companies that have emerged in the last 5-6 years have better coverage, quicker review of claims and quicker refund times. My younger dog has Embrace insurance and she has much better coverage. When I moved from California to Tennessee, Embrace immediately changed the policy price to reflect the location. That price was almost half of what coverage cost in Ca. I am still waiting to hear from Nationwide to see if they will adjust the policy price since the move. Whenever I ask anything about the coverage, I am told I have to wait for annual enrollment for any changes. I would have changed policies years ago but with preexisting conditions, it is hard to get quality coverage. Nationwide just keeps increasing my coverage rate annually.