Nationwide | Pet Insurance Review

4.7

out of 5

Number of reviews 25,788

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Alexandra

Very nice staff and painfully slow in paying our claims

I'm sorry to have to say this, because the customer service staff is all very nice. I've spent many thousands of dollars in medical care for Duke, and have received very little in reimbursement so far. Some claims are taking months, unfortunately. I do wish they would expedite because veterinary bills are so very expensive. Thank you
4

out of 5

POSTED: | BY: Candi

Thank goodness for insurance when needed.

Insurance has helped me afford to get Hero the care he needed in a crisis.
5

out of 5

POSTED: | BY: Jeanne

Current Claim Excellent

I needed to resubmit complete veterinary documentation going back to 2/1/17 for a policy date of 3/1/18 on 4 claims covering 3/2/18, 5/19/18, 5/22/18 and 6/1/18 which was requested by Nationwide on 7/10. I sent the information on 7/22 and am still awaiting a response. My concern is that the on-line account does not reflect the data I submitted and does not have the outstanding items as pending. I was considering adding my 2 older dogs but am holding off until the current issue is resolved. I will say that on the receint claim I submitted (not relying on my veterinarian) I received a swifter response.
5

out of 5

POSTED: | BY: Michael

Dez knows her stuff!

We had some questions about medication Archie would be taking long-term and our policy limits. Dez did a great job of explaining our coverage. We were very impressed with how knowledgeable she was, especially considering how complicated and confusing medical and insurance terms can be to the lay person. Nationwide is very fortunate to be represented by Dez. As business owners ourselves, we know a jewel when we deal with one - and Dez is definitely a bright one.
4

out of 5

POSTED: | BY: Martha

Tio's health

Tio had surgery to remove growths recently. I was pleased that Nationwide covered most of the expenses.
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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