Nationwide | Pet Insurance Review

Customer service at Nationwide has been very good. Coverage of claims for Fanny Rose has also been excellent. I take good care of my dog, feed her healthy food, exercise her, brush her teeth , pay out of pocket to have them cleaned non anesthetically 4 times per year....and do my very best to insure her good health at age 8. So when she does have health issues I'm very grateful that Nationwide steps up to cover a large part of them.

Reimbursement for claims takes too long although coverage for well puppy and major medical seems to be thorough.

We have two Basset Hounds with policies. They are 6-year olds and are brother and sister. They have been insured with Nationwide for about five years since Nationwide (then VPI) became available to me as an employee benefit option. I am since retired but have maintained the coverage. The coverage is great, the service is quick, and my wife and I are very happy with Nationwide.

I submitted a claim for both the Wellness Plan and Major Medical. As always, the claims were easy to file and the payment was in my bank within a couple of weeks. One was for a vet visit related to an acute issue, the other claim was for monthly heartworm pills we give our puppy. The forms are easy to fill out and it is clear what documentation is needed. The policy handbook spells out clearly what will be covered, what won't be covered and what the payment will be. The website is easy to use as well. I was able to check on the status of the claim. Pet insurance is always a gamble but both of my dogs have had major surgery and most all of the costs have been covered. I find that Nationwide has been easy to work with.

Easy to file a claim and prompt responses