Nationwide | Pet Insurance Review

It took three months to get our dog's claims paid, though the services were clearly covered. When we called to find out why this was the case, the customer service was not helpful at all. One employee even hung up on me when I was very politely asking how many times the claim could be delayed and what the reason for the delay was. We ended up having to make a complaint to the state insurance commissioner before the claim was paid.

Thanks for reducing my stress about what to do and always being there.

Every time we submit a claim the process is very easy. Even this particular time I did not write a diagnosis and the claim needed to be resubmitted and that too was clearly stated and easy to do.

Our two year old Rottie has gone through the gammet of medical testing and procedures the first two years of her life. It is stressful when this happens to your fur baby but Nationwide has lifted the financial stress from us which makes it much easier in making the important decisions in our girl's healthcare. We have the full wellness coverage and I can't say enough about how easy Nationwide makes submitting claims. You have a partial pre-filled claim readily available for each claim, you attach the receipt from the vet, email them to Nationwide and within 30 days you have your reimbursement waiting for you. It's the easiest process which is greatly appreciated. If you're hesitant in buying insurance for your pet, don't be. It will be the best investment you can make for your pet and Nationwide is definitely on your side!

Having pet insurance has been very helpful in caring for Libby. The app is so easy to use!