Nationwide | Pet Insurance Review

Hi! So glad we have insurance for Ku - who knew he'd eat a rug while we were away on vacation & need to have emergency surgery. Our poor, poor house sitter. We were so pleased to have been covered for this incident. The only request I have, is that customer service be a little more informative about coverage's. When we first found out that he needed surgery, we immediately called Nationwide. Given this was our first emergency & I didn't know the "right" questions to ask, but it would have been nice to know that besides the actual surgery that most of the pre & post was covered as well. As this was no small surgery - we were quoted $3500-$6500, and the rep stated that the max we were covered for was $1510. Obviously with us being on vacation this put quite the damper on the party, besides the stress of our little boy having to have an operation & us not being there to comfort him. We ended up getting a credit card from the vet (luckily w/ 0% for a year) to cover expenses. Until we received our reimbursement, which was all but the deductible - HEAVEN SENT! All that stress for nothing.

Easy to understand policy and to submit a claim. Payment took a little longer then expected but the direct deposit is the way to go.

Claims too long to process.

Zoe has been with Nationwide Pet Insurance since she was a puppy, we are glad that she has not had any serious problems and glad that she has Nationwide Insurance in case she does.

I am very happy with the Wellness Coverage that is part of my pet insurance. It allows me to provide the important "check-ups" that will help ensure that my dog will maintain great health.