5
out of 5
POSTED: | BY: Patty
Just a little snag this time (see below). But you handled it well.
Just one little snag. The staff at my vet's office sent the request in to you the day after the treatment (which they had done with all treatments related to her indulent ulcer), and apparently it had never arrived.
When I finally realized that I hadn't heard from you, I called. You requested that I call our vet and have the info, and bill, faxed to you again. They did. The check arrived within a few weeks.
P.V.